Client Comments

Best friendsOur clients appreciate our commitment to providing the best value and service in the real estate industry. Here’s what some of them have told us recently…

“David went above and beyond the call of duty to make our home happen quickly. He was fair and provided instant updates through the whole process. I would highly recommend him to anyone!”

“Best experience! The entire process was quick and seemed so easy.”

“We had a previous agent and she blew that gal out of the water. She knows her stuff and is very professional while being personable at the same time. People have asked me and I send them straight to her.”

“Teresa did a TERRIFIC job!! She quickly overcame unforeseen challenges that developed during the sale to ensure success.”

“It was a pleasure working with a real professional.”

“Fran is a fantastic agent. She exceeded our expectations.”

“Mari was always on call. She worked around our schedule and answered our questions and was a great go-between for the seller and us. She was marvelous!”

“With Pam there is no need for a Quality Service Guarantee — she lives it! This is our second transaction with her. She excels!”

“Was amazed by how they were always there to help.”

“I had some very specific requests for my first home purchase and she was able to meet all of them, answer questions fully, and was readily available throughout the process. She made a daunting experience easy to navigate — I would recommend her highly to anyone.”

“Our family is very happy with the service we received. Mark was excellent to work with!”

“Molly is knowledgeable, community minded, approachable, professional and is always available. We have moved out of state and have had a very pleasant experience listing with Molly. She knows how stressful this process can be ans was very supportive.”

“Julie is a thorough, knowledgeable professional. We are listing a second property through her for that reason.”

“Kim surpassed my expectations. I will recommend her to anyone looking to sell a home.”

“Linda took all the stress and complication our of house hunting and made it fast and easy! She is thorough, informed, experienced and a joy to work with. I will refer her to all my friends and will definitely work with her the next time I shop for a house! I didn’t think buying a house could be so enjoyable … thanks to Linda, it was!”

“Andrew really seemed to want to get us into the right house, whatever it took.”

“Debbie gave me very sound advice about how far to go with updating the house before putting it up for sale. She is a very trustworthy person.”

“Pam is very thorough in her approach and instilled confidence in us that she was the right agent to handle our sale.”

“The absolute best Realtor I have ever known! Steve did an awesome job and was very professional. He took care of all the details — nothing was left for me to question. Steve took care of everything.”

“Anita’s service to me extended far beyond what any client would reasonably expect of her agent. Just one example: on my move-in date, there she was, physically helping the previous owner move her things out of the house. She has also called me on several occasions to follow up on my progress settling in. She is a most valuable asset to your company.”

“Linda was a pleasure to work with. She is personable, professional, knowledgeable and thorough. She went the extra mile for us again and again. She really exceeded our expectations.”

“Thank you for including me on your Property Investment Profile report mailing list. I get a lot of useless Real Estate information coming from well intentioned marketers, but your report is the best and most useful I have seen. When it arrives, I always take some time to look through it and educate myself as to our current neighborhood market. When you first contacted me, I hesitated to give you my e-mail address because I expected another duplication of what the competition is already doing. However, your report is unique in its timeliness and format. Best of all, it is easy to navigate and does not require a direct inquiry to the Realtor to find out the information most needed. This program distinguishes you and your firm, and presents a very professional appearance in terms of your marketplace presence. And, exploring the attachment information is very helpful for our situation. Whoever wrote the program has developed a very useful tool. Keep up the good work.”

“Just a note to thank you for the excellent service you provide with this Property Investment Profile e-mail. I find it very helpful and interesting to be able to track real estate activity in my area with so little effort on my part! You may not remember me, but we met while you were canvassing my area. I don’t have any plans to buy or sell very soon, but, with the retirement of my usual realtor, you’ve moved to the top of my list of Realtors I need such a service.”

 

Beth Caster, a broker in our McMinnville office relayed this experience with our Property Investment Profile (PIP) to Bert Waugh Jr., Chairman of Prudential Northwest Properties:

On Thursday I was showing rural properties to out-of-state buyers. I have them set up for a PIP, Market Tracker and Home Finder. We were out in Dayton and were leaving a property to head to the next one in Carlton. Jim’s Blackberry went off so he looked at the email and said, “oh, I have a property alert from Beth Caster — let’s see what it is.”

He opened the e-mail and it was an announcement that there was a price reduction on the property we were going to see. The listing agent met us at the property and started out by saying the price , which was $999,999. My buyer, Jim, immediately said — no I don’t think that is right, I just got a notice that the price has been reduced to $949,900.

The listing agent was flabbergasted. He acknowledged that there was a price reduction coming but he didn’t think it had been entered into RMLS. He called his office to confirm and came back to us. He looked at me and said, “How did you do that?” With a really big smile on my face, I answered that I am affiliated with the best real estate company with the best technology!

My buyers are very experienced, sophisticated real estate buyers and business people. I had started working with them when I was still affiliated with another company and they are firmly bound to me not only with a Buyer Broker agreement but with loyalty and trust.

When we got back in my car, Jim turned to me and said — “boy am I glad you are our REALTOR! That software is amazing — and I am really glad that you changed companies.”

Thanks again, Bert, for extending the invitation to join you and for your investment into these tools that make me look so darn good!

 

©2016 BHH Affiliates, LLC. An independently operated subsidiary of HomeServices of America, Inc., a Berkshire Hathaway affiliate, and a franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of HomeServices of America, Inc. Equal Housing Opportunity.