Prudential Northwest Properties receives Quality Excellence Award!

For the second consecutive year, Prudential Northwest Properties received the Quality Excellence Award, ranking in the Top 10 real estate brokerages in North America for service satisfaction, based on direct feedback from clients.

Quality Service Certification, Inc. and Leading Research Corporation have identified 20 companies and offices in North America that, according to consumers, deliver the best service quality and customer satisfaction. The 2009 QE™ Award recipients are recognized as real estate’s leading companies and individual offices in delivering service excellence and the highest levels of customer satisfaction. The award is based upon the results of an independent survey of every closed transaction for participating real estate agents from January 1, 2007 through April 30, 2009.

“For an industry that is nearly obsessed with excellence measured by millions of dollars of sales, we are interested in recognizing excellence based upon measurably superior customer satisfaction and service quality — a standard consumers prefer as well,” stated Larry D. Romito, CEO of Quality Service Certification, Inc. (QSC)

“The 2009 QE™ Award is based upon feedback from 200,000 consumer surveys of more than 500 participating companies and their 25,000 real estate agents,” Romito added.

2009 QE Award Winners:

The Top 10 companies:

Helen Adams Realty Charlotte, NC
RE/MAX All Stars Corona, CA
Rubloff Residential Properties Chicago, IL
Tomie Raines, Inc. East Lansing, MI
RE/MAX Properties, Inc. Colorado Springs, CO
Prudential Palms Realty Sarasota, FL
Weichert Realtors Rebhan and Assoc. Charlotte, NC
RE/MAX Creative Realty Lexington, KY
Prudential Tropical Realty Land O’Lakes, FL
Prudential Northwest Properties Portland, OR

 

Top 10 offices:

Lutz/Land O’Lakes Prudential Tropical, FL
14606 Osage Ct. Infinity Real Estate Services, Inc Services, Inc., Co
523 Vrain Lane First Colorado GMAC, CO
1010 Massachusetts Avenue Bowes Pennell & Thompson GMAC, MA
Newberg Branch Prudential Northwest Properties, OR
Jackson Office Town and Country Realtors, Inc., TN
Gresham Branch Prudential Northwest Properties, OR
Foothills Office Carolina Property GMAC Real Estate, NC
Gold Coast/Magnificent Mile Rubloff Residential Properties, IL
1647 Court Street Real Estate Professionals GMAC, CA

 

“We’re extremely proud to once again receive the QE Award,” said Bert Waugh, Jr, president of Prudential Northwest Properties. “Our goal is to consistently deliver the best service in the industry and this award proves that our clients appreciate the great service they receive from us. Potential home buyers and sellers want to know the agents they consider working with are recommended by the clients they’ve represented in the past, and QSC delivers unbiased, handwritten comments from real clients, which creates the kind of true transparency that’s expected in business today. Although this is a wonderful acknowledgement of the value we bring to the table, the real winner here is the consumer — our clients, today, tomorrow and down the road. I’m so proud of all the hardworking professionals that represent Prudential Northwest Properties, and I’m very proud to accept this award on their behalf.”

 

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